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unreliable sync following transfer to google

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‎11-07-2023 21:44

‎11-07-2023 21:44

Since my recent (3 days ago) transfer to a google account (Versa 3, IOS app) syncing has been either non-existent or inconsistent with device data; also lacks agreement with time. Totally frustrating; have been all over the forums, found no relevant posting. Help!

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2 REPLIES 2

‎11-08-2023 17:26

‎11-08-2023 17:26

I don’t have an answer because I haven’t moved and now I’ll be even more hesitant!  I also have iOS and Versa 3. Hope someone from Fitbit answers! 

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‎11-08-2023 20:04

‎11-08-2023 20:04

Hi @Magnumopus - the problems with the new Fitbit App are more likely the cause.

Have a look at the posts in "The redesigned Fitbit app is rolling out!" topic in this where you will see more fully the issues.

Author | ch, passion for improvement.

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