11-28-2018
11:26
- last edited on
11-29-2018
07:06
by
MarcoGFitbit
11-28-2018
11:26
- last edited on
11-29-2018
07:06
by
MarcoGFitbit
Hello,
My phone is syncing but not only showing yesterday's data but also adding today's data to yesterday on the dashboard. I've uninstalled the app and reinstalled but still showing the same.
Any ideas how to solve the problem?
By the way I have used this app before, about 2 year ago, without this problem.
UPDATE:
Also, I only have the fitbit app on my phone, no fitbit device.
Thank you
Moderator Edit: Clarified Subject.
Answered! Go to the Best Answer.
11-29-2018 07:10
11-29-2018 07:10
Hello @SunsetRunner, have a warm welcome to the Fitbit Community, it's great to have you on board.
I appreciate your participation in the Forums and for sharing your experience with us. Please note that the tiles below the daily stats tile (steps, distance, calories burned, floors, active minutes) show your most recent information, even if you're looking at your stats for another day. To view your stats for a previous day, tap the individual tiles to see your history. This is the normal behavior of the Fitbit app.
I hope this resolves your inquiry, if there's anything else we can do for you, please feel free to reply.
11-29-2018 07:10
11-29-2018 07:10
Hello @SunsetRunner, have a warm welcome to the Fitbit Community, it's great to have you on board.
I appreciate your participation in the Forums and for sharing your experience with us. Please note that the tiles below the daily stats tile (steps, distance, calories burned, floors, active minutes) show your most recent information, even if you're looking at your stats for another day. To view your stats for a previous day, tap the individual tiles to see your history. This is the normal behavior of the Fitbit app.
I hope this resolves your inquiry, if there's anything else we can do for you, please feel free to reply.
05-11-2019 00:24
05-11-2019 00:24
This is expected App behaviour? Surely it didn’t used to do this? Am I crazy? Ok, don’t answer that one, but please tell me this is a new feature and that the tiles used to reflect the day’s achievements you’re looking at, not the current day. And once you’ve done that, please tell me you’re going to put it back. Why would anyone want to see today’s stats when they are reflecting back on previous days?
05-13-2019 19:39
05-13-2019 19:39
Marco I know you have this marked as solved but please can you see and respond to my comment below? Many thanks.