01-14-2021 06:37 - last edited on 01-15-2021 12:48 by LiliyaFitbit
01-14-2021 06:37 - last edited on 01-15-2021 12:48 by LiliyaFitbit
My son uses Ace2 and when he woke up from sleep I see that he has 200 steps on his Fitbit.
His sleep activity doesn't show any signs of moving.
Why is Fitbit counting steps incorrectly and misleading.
Moderator edit: subject for clarity
01-15-2021 12:47
01-15-2021 12:47
Welcome to the Fitbit Community, @PrabhatJoshi.
Thanks for the details shared in your post. I understand how you are feeling about this situation. The tracker is a motion sensor on the wrist and it may count some steps with arm movements, however it shouldn't be significant when compared to the overall stats. You can remove the extra steps from your daily total by following the instructions in this help article: How do I delete steps and floors in the Fitbit app?
For more information about the accuracy of the Fitbit devices, please see How accurate are Fitbit devices?
I’ll be around.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.