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Ace 2 does not work without charger

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‎10-04-2020 07:32 - last edited on ‎10-05-2020 15:28 by

‎10-04-2020 07:32 - last edited on ‎10-05-2020 15:28 by

ACE2 does not work without charger. Even at 100% battery it will die as you unplugged it from the charger. So unfortunate.

 

 

Moderator edit: subject for clarity 

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‎10-05-2020 15:28

‎10-05-2020 15:28

Welcome to the Fitbit Community, @JuanSG.

 

I am sorry to hear your Ace 2 tracker is not working when unplugged from the charger. I understand how you are feeling and I am glad to help. I recommend restarting the tracker by following the steps from this help article: How do I restart my Fitbit device?

 

Keep me posted on the outcome.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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