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Ace 2 not syncing

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‎04-05-2020 21:26 - last edited on ‎04-06-2020 11:18 by

‎04-05-2020 21:26 - last edited on ‎04-06-2020 11:18 by

ACE 2 not syncing

 

 

Moderator edit: subject for clarity

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‎04-06-2020 11:38

‎04-06-2020 11:38

Welcome to the Fitbit Community, @Rbutler31.

 

I appreciate your participation in the Forums and sharing the difficulty you're experiencing with syncing the Ace 2. I recommend restarting the tracker by following the steps in this help article: How do I restart my Fitbit device? I also suggest restarting the app and the device you're using to sync the tracker. For more information about syncing Ace 2, check here. 

 

Let me know if the issue persists, I'll be around. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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