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Ace 2 setup issue

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‎07-27-2019 23:20 - last edited on ‎07-28-2019 17:56 by

‎07-27-2019 23:20 - last edited on ‎07-28-2019 17:56 by

Unsure why - as set up following instructions. Added a family member - however Fitbit is logging info as if it is me on main profile rather than the added family member for my child’s fit bit. How to I change this? 

 

 

Moderator edit: subject for clarity

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‎07-28-2019 18:11

‎07-28-2019 18:11

Welcome to the Fitbit Community @Margdp. 

 

I appreciate your participation in the Forums and sharing the issue you're having with the data on the app after you added a family member. I understand that you followed the instructions for a Fitbit family account. Upon checking with our Support team, I was told that you have already contacted them and that they were able to help you. Thank you for your time and efforts. 

 

I'll be around if you need further assistance. 

 

 

 

 

 

 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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