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Ace 2 turn off Bluetooth request

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‎09-03-2019 23:14 - last edited on ‎09-05-2019 04:38 by Fitbit Moderator

‎09-03-2019 23:14 - last edited on ‎09-05-2019 04:38 by Fitbit Moderator

Hi does anyone know how to turn off the Bluetooth on the Ace 2 so it isn’t constantly on whilst my 8 year old

is wearing it? Thanks in advance.

 

 

Moderator edit: updated subject for clarity

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4 REPLIES 4

‎09-04-2019 00:23

‎09-04-2019 00:23

Sorry, but that's not possible. None of the current fitbit models allow us to turn bluetooth off.

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‎09-04-2019 00:29

In response to SteveH

‎09-04-2019 00:29

Thanks for the reply. Do you know which models do allow Bluetooth to be turned off?
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‎09-04-2019 00:31

In response to DS-R

‎09-04-2019 00:31

None of the current fitbit models have an option to turn off bluetooth.

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‎09-05-2019 04:36

In response to SteveH

‎09-05-2019 04:36

@DS-R I'm sorry for the late response. However, I'd like to welcome you to our Fitbit Community.

 

Regarding your inquiry about if the Bluetooth feature can be turned off, the information that shared my friend @SteveH is correct. I'm afraid that the Bluetooth can't be turned off.

 

I'd like you to take a look at this Feature Suggestion which explains more information about this and has some comments from our team members.

 

Let @SteveH and me know if you have any questions.

JuanJo | Community Moderator

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