05-01-2021 16:35 - last edited on 05-02-2021 14:47 by LiliyaFitbit
05-01-2021 16:35 - last edited on 05-02-2021 14:47 by LiliyaFitbit
Hi,
Today, I wanted to install some apps onto my Ace 3 (Fit OS 54.20001.134.7) but when I load up the gallery, nothing except Settings, Alarms, and timer appears. I am very annoyed. Is there any way to fix this issue?
Moderator edit: subject for clarity
Answered! Go to the Best Answer.
05-04-2021 14:17 - edited 05-04-2021 14:18
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
05-04-2021 14:17 - edited 05-04-2021 14:18
Welcome to the Fitbit Community @JustCuriousXD. Thank you for sharing your Apps with Ace 3 inquiry.
As @LZeeW mentioned. There are no other apps besides the preinstalled apps on the Ace 3.
We don't want to create frustration in our customers. Fitbit has been designed to provide motivation and help you to reach your daily goals to success. Please know that we provide feedback to our team based on community posts and we are always working on improving our devices and overall environment based on what you share here.
Keep on visiting the forums.
05-01-2021 16:36
05-01-2021 16:36
By the way, these apps are preinstalled.
05-02-2021 08:40
Diamond Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
05-02-2021 08:40
Hello @JustCuriousXD and welcome to the Help forum. I believe those are the only apps available for the Ace 3.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
05-04-2021 14:17 - edited 05-04-2021 14:18
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
05-04-2021 14:17 - edited 05-04-2021 14:18
Welcome to the Fitbit Community @JustCuriousXD. Thank you for sharing your Apps with Ace 3 inquiry.
As @LZeeW mentioned. There are no other apps besides the preinstalled apps on the Ace 3.
We don't want to create frustration in our customers. Fitbit has been designed to provide motivation and help you to reach your daily goals to success. Please know that we provide feedback to our team based on community posts and we are always working on improving our devices and overall environment based on what you share here.
Keep on visiting the forums.
05-07-2021 00:02
05-07-2021 00:02
Still, why can't apps be installed on the ace 3?
05-08-2021 06:16
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
05-08-2021 06:16
Hi @JustCuriousXD. Thank you for your question. I honestly don't have a reply to of why apps can't be installed on the Ace 3 but I think is for kids safety.
Keep on visiting the forums.
Best Answer