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Ace 3 not displaying

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‎04-23-2022 08:17

‎04-23-2022 08:17

Hi my son ace 3 is not displaying 

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3 REPLIES 3

‎04-25-2022 13:40

‎04-25-2022 13:40

Welcome to the Fitbit Community, @Atiwari.

 

I'm sorry to hear about the difficulties you experienced with your Fitbit Ace 3. Thank you for the information provided.

 

To have a better understanding of the issue, please provide the following information:

 

- Is the display blank?

- Does it vibrate when you press the side button?

- What do you see in the screen?

 

I'll be waiting for your response.

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¿Has recibido la respuesta que estabas buscando? ¡Acepta el post como solución!

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‎04-25-2022 22:33

In response to EdsonFitbit

‎04-25-2022 22:33

Hi I am having the similar issue on my daughters Ace 3. It is not vibrating or displaying anything on the screen.  Thankyou

Angela 

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‎04-26-2022 12:58

In response to Angela_elizabet

‎04-26-2022 12:58

Welcome to the Fitbit Community, @Angela_elizabet.

 

Thank you for the information provided.

 

In this case, I would recommend following these troubleshooting steps.

 

If you followed our recommendations without luck, the best way to get help for this problem is to chat with us online or give us a call. Please click here to get connected.

 

Have a nice day.

Have you received the answer you were looking for? Choose the post as the best answer!

Hai ricevuto la risposta che stavi cercando? Accetta il post come soluzione!

¿Has recibido la respuesta que estabas buscando? ¡Acepta el post como solución!

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