04-22-2019 12:20
04-22-2019 12:20
When I want to view prior days activity, the sleep info AND steps walked info does not show correctly. It uses that's days info... Not the info from the previous day(s)
04-22-2019
12:32
- last edited on
08-24-2024
04:39
by
MarreFitbit
04-22-2019
12:32
- last edited on
08-24-2024
04:39
by
MarreFitbit
Hi, @Goonybird , When you scroll back through the days only the top tile (with basic info) updates. So your step info should change, but you sleep info will remain static.
If you click on the sleep "tile" it will show you all previous data.
An update to the app, which is now gradually rolling out to users, is die to change this, so all data will update when scrolling back to previous days. You should get your update soon. As mentioned, in the meantime, you can see all previous data by selecting each individual stat, and clicking on it.
I hope this helps. Welcome to the forums!
Sense, Charge 5, Inspire 2; iOS and Android
04-23-2019
04:23
- last edited on
08-24-2024
04:39
by
MarreFitbit
04-23-2019
04:23
- last edited on
08-24-2024
04:39
by
MarreFitbit
@Goonybird Welcome to our Fitbit Community! I'm happy to assist you with your Fitbit app since it's not showing the steps and sleep info properly on previous days activity.
I'd just like to know if the issue persists or if it got resolved after following the great information that shared my friend @Julia_G. If you found her post helpful, please accept it as a solution.
As a side note, in case persists, please provide a screenshot of the page that shows the wrong information and the current day so we can compare and further investigate.
Looking forward to your response!
04-24-2019 14:28
04-24-2019 14:28
Thank you!
04-25-2019
04:28
- last edited on
08-24-2024
04:39
by
MarreFitbit
04-25-2019
04:28
- last edited on
08-24-2024
04:39
by
MarreFitbit
@Goonybird You are very welcome! I'm glad to hear that the information shared above was helpful.
I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.
Hope to see you in our Fitbit Community more often! 😀