Changing parent/ device

[Sherrilomb]

I hope this makes sense.  Created a family account and put my daughter’s new ace2 on it.  At the time I was confused about how to add my son so I put his new ace2 on my husband’s phone...I created a new family account on his phone.  Now I want to switch my sons ace2 to my phone and delete the family account on my husband’s phone.  How do I do this?  I tried to delete my sons account on my husband’s phone but there’s a 7 day wait.  Confused!

[Odyssey13]

Reach out to customer support. Their phone number is (877)623-4997 between the hours of 4am-8pm PST Mon-Fri, and 6am-5pm PST on weekends, if you're in the USA. The phone number to call from the UK is: 0800 069 8505. Operation hours: 9:00am - 6:00pm. If you're not in the USA or if you prefer an online chat or email, then click for contact options