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Display not responding in Ace 3

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I am having trouble with the touch feature. It brand new and not responding. I tried a few thing on here and still having issues. 

 

Moderator Edit: Clarified subject and Label

 

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Hi there, @Mybaby3. Welcome to Community Forums

 

Thank you for trying some troubleshooting steps before. If you haven't done so, I'd recommend you restarting your Fitbit Ace 3 by following these instructions, also if you want you can check on this information on how to navigate your device.

 

Hope this helps 

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