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Family account app

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‎07-08-2020 07:29

‎07-08-2020 07:29

Hi,

ive been trting to access the kids view but it just stuck at “swithing to kids view” screen. Tried on different iphones and it is still the same. Is there a bug / problem with the app just now?

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‎07-08-2020 07:43

‎07-08-2020 07:43

this is from a FItbit Moderator:

 

"I appreciate your participation in the Forums and sharing that you're unable to switch to kid view. Thanks for trying to resolve this, I appreciate the additional details and I am here to assist you. I would like to advise that this issue has been reported to our team and they are already investigating it and looking for a resolution. I apologize for the inconvenience, your patience and understanding while this is resolved is appreciated."

Stepping in the U.S.A. since September 2013. Android 14

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