Fitbit Ace 2 messaging

[Xugo1kpr]

Has there been any software updates that allow messaging to a family Fitbit Ace 2 from the parent’s cell phone? Messaging is clearly listed as a feature of this device but per prior questions here, it can only send messages to another phone or iPad. What is the point of this feature if messages cannot be sent to the watch itself?!? Very frustrated and disappointed in the misleading info. Patiently waiting for an update, and trusting it’s not a hardware issue. 

[LiliyaFitbit]

Welcome to the Fitbit Community, @Xugo1kpr.

I appreciate your participation in the Forums and sharing your concern about the Ace 2 messaging. Thank you for your feedback, I understand how you are feeling and I am glad to assist you. Regarding your concern, you can check what's changed in the latest Fitbit device update here. At this time, Ace devices can alert kids to incoming calls when connected to their phone. The phone and tracker must be within 30 feet of each other to receive notifications. For more information, see How do I get started with Fitbit kids devices?

To share additional feedback or if you want the features to be improved, feel free to visit our Feature suggestion board. Here our product development teams consult regularly to ensure we're delivering on what our customers need and want. You can read the FAQ to better understand how that board works and do a search first, in case someone else has already suggested your idea, or something similar.

I'll be around if you have any questions.