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Fitbit Ace is not tracking weekly activity automatically

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‎05-31-2019 23:32 - last edited on ‎06-03-2019 04:39 by Fitbit Moderator

‎05-31-2019 23:32 - last edited on ‎06-03-2019 04:39 by Fitbit Moderator

The watch is great but it doesn’t track his weekly activity Automatically not sure why.

 

 

Moderator edit: updated subject for clarity

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‎06-03-2019 04:37

‎06-03-2019 04:37

@SunsetRunner welcome to our Fitbit Community! I'm sorry for the late response. However, I'd like to help you with the weekly activity since it's not being tracked properly.

 

I'd like you to visit this help article, which explains how your weekly activity is tracked.

 

In the meantime, let me know if the issue happened before or if it's recent.

 

Looking forward to your response! Smiley Happy

JuanJo | Community Moderator

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