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Found a Fitbit

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‎09-14-2018 15:23

‎09-14-2018 15:23

How to setup a lost and found Fitbit 

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2 REPLIES 2

‎09-14-2018 21:19

‎09-14-2018 21:19

Hi @Sun-Shine16

 

You should contact Fitbit about this. Often the owner of the device will contact customer support in hopes someone finds it and tells Fitbit about it,

 

Get with customer support  - click for contact options

 

The best thing is to see if there is a lost and found for the area where you found the Ace.

 

The Ace is meant for children ages eight and up. It is more limited than the devices for adults.

 

Let us know what happens.

Stepping in the U.S.A. since September 2013. Android 14

Best Answer

‎10-05-2018 05:53

In response to Odyssey13

‎10-05-2018 05:53

@Sun-Shine16 Welcome to our Fitbit forums! I'm sorry for the late response. However, let me go ahead and escalate this to our Support team so they can guide you on how to return the Fitbit you found to its owner. I appreciate the time you took to report this and good will to return the device. You should receive an email from them soon.

 

@Odyssey13 Thanks a lot for your help!

 

Let me know if you have any doubts! Smiley Happy

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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