Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

How Family Accounts work?

Replies are disabled for this topic. Start a new one or visit our Help Center.

When setting up my daughters Fitbit I used my own email. My son has just received a Fitbit and I cannot create a family account as my daughter is using my email and she isn’t old enough to be a ‘Guardian’. If I change her email will it change the email used for her to login to her app and dashboard?

 

Moderator edit: updated subject for clarity

Best Answer
0 Votes
1 REPLY 1

Welcome to the Fitbit Community, @RyMiJo.

 

Thank you for your question.

 

The steps to create a child account are the following:

 

- You need to create a Fitbit account using your email address

- Within the Fitbit Account you can create a Family Account 

- Within the Family Account you'll be able to create one or more Child Accounts. No email address is required to create a Child Account because it can be accessed only from your Family Account.

 

There is no option to merge, invite or add an existing Child Account to a Family Account. It is necessary to create it by following the steps mentioned above. For more information about Family Accounts, please visit this article.

 

Hope this helps.

Have you received the answer you were looking for? Choose the post as the best answer!

Hai ricevuto la risposta che stavi cercando? Accetta il post come soluzione!

¿Has recibido la respuesta que estabas buscando? ¡Acepta el post como solución!

Best Answer
0 Votes