06-30-2022
23:33
- last edited on
07-26-2022
17:29
by
EdsonFitbit
06-30-2022
23:33
- last edited on
07-26-2022
17:29
by
EdsonFitbit
Hello, I would like to return the fitbit I have recently bought. It was bought as a gift and not wanted, I have no use for it so I would like to return it. I cannot find where to return it. Please help
Moderator edit: updated subject for clarity
Best Answer06-30-2022 23:45
Diamond Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
06-30-2022 23:45
Hi @Kiki10901 if you purchased directly from Fitbit, you have 45 days in which to begin a return. Other retailers have their own windows in which returns are accepted. Where did you get it?
Best Answer07-01-2022 04:04
07-01-2022 04:04
Hiya, I bought it off the fitbit website, it was bought less than a week ago
Best Answer07-01-2022 08:07
Diamond Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
07-01-2022 08:07
Phone or chat is the best option https://myhelp.fitbit.com/s/support?language=en_US
Best Answer