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Switching to Kid View

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‎04-24-2020 11:31

‎04-24-2020 11:31

The app gets hung up when switching to kid view. I force close the app and it logs me out. I have all software updates on my iPhone and iPad and newest version of Fitbit app. This happens on all devices. The only device this doesn’t happen on is an iPad on which we haven’t updated to the newest version of Fitbit. 

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‎04-24-2020 17:35

‎04-24-2020 17:35

Hi @Miriam12,

 

Have you cleared the cache for Fitbit on your phone?

Kristen | USA Cruising through the Lifestyle Forums

one cruise ship at a time!
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‎04-24-2020 17:51

In response to DramaQueenDiva

‎04-24-2020 17:51

Yes. Still not able to switch to kid view. 

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