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Timer is missing on Ace 2

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The timer function is missing from the watch today.  My son uses it all the time for remote learning and for some reason it's gone this morning.

 

 

Moderator edit: subject for clarity 

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Welcome to the Fitbit Community, @Tmdoyal.

 

Thanks for sharing the details about the issue with your son's tracker. I recommend doing the following:

 

  1. Restart the tracker by following the steps from this help article: How do I restart my Fitbit device?
  2. Change the clock face to a Fitbit clock face:  
  • With your tracker nearby, from the Fitbit app dashboard, tap the account icon> Ace 2 tile.
  • Tap Clock Faces > All Clocks.
  • Browse the available clock faces. Tap a clock face to see a detailed view.
  • Tap Select to add the clock face to Ace 2. Sync the tracker. 

Let me know how it goes.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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