help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Tracking Kids

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-25-2019 10:05

‎06-25-2019 10:05

Hi, I have an inspire and I can't see how to add a child to my account. Everything says to go to the 'Today Tab'.. then "family Tab' to add her. There is no "family tab' showing on my app..

Any thoughts?

Best Answer
0 Votes
1 REPLY 1

‎06-26-2019 04:30

‎06-26-2019 04:30

Hello @JoelleFB and a warm welcome.  I suspect you took a look at the Help article with instructions to set up a Family Account.  After reviewing the instruction myself, I see where you might be having problems.  Fitbit is in the process of changing the app -- that "Today Tab" might not be on your dashboard.  If you app dashboard has an Account icon -- looks like an index card with a circle in the upper left -- tap on THAT and you will see the choice to Create Family Account.

 

I hope this helps.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer