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Tracking Kids

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‎06-25-2019 10:05

‎06-25-2019 10:05

Hi, I have an inspire and I can't see how to add a child to my account. Everything says to go to the 'Today Tab'.. then "family Tab' to add her. There is no "family tab' showing on my app..

Any thoughts?

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‎06-26-2019 04:30

‎06-26-2019 04:30

Hello @JoelleFB and a warm welcome.  I suspect you took a look at the Help article with instructions to set up a Family Account.  After reviewing the instruction myself, I see where you might be having problems.  Fitbit is in the process of changing the app -- that "Today Tab" might not be on your dashboard.  If you app dashboard has an Account icon -- looks like an index card with a circle in the upper left -- tap on THAT and you will see the choice to Create Family Account.

 

I hope this helps.

Community Council Member

Laurie | Maryland, USA

Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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