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Versa and Ace 2 stats mixed up

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‎10-02-2020 23:52 - last edited on ‎10-04-2020 13:59 by

‎10-02-2020 23:52 - last edited on ‎10-04-2020 13:59 by

I have a versa 2 and my daughter a ace 2. Out accounts are linked. My sleep is showing up on her watch some mornings. Can anyone explain why this is happening? It’s only the sleep. The other stats are fine 

 

 

Moderator edit: subject for clarity 

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‎10-04-2020 13:58 - edited ‎10-04-2020 13:58

‎10-04-2020 13:58 - edited ‎10-04-2020 13:58

Welcome to the Fitbit Community, @helenandamelie.

 

I am sorry to hear your sleep is showing on your daughter's Ace 2. Thanks for the details shared and I am here to help. It's possible that the Ace 2 is paired to your Fitbit account instead of the Child account. Please confirm the steps to set up the Ace 2 tracker at How do I set up Ace or Ace 2 for my child?

 

For more information about the Fitbit family account, see How do I manage my Fitbit family account?

 

Let me know how it goes. I'll be around if you have any additional questions.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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