Found my son's Ace 3, which was missplaced since June. I have tried to sync but it keeps saying down load fitbit app on mobile, which I already have. How do I get rid of this message and get the Ace 3 to work!. It should not be this complicated. I tried reseting the account, letting the Ace 3 out of battery and then recharge to get rid of the message. In the mobile app the Ace 3 does not get picked up by the app.
I have already seen another similar post in this community and the moderator only suggested to set up the Ace 3 again using the 'How do I set up Fitbit Ace devices'. This was completely unuseful. Any other ideas?
