07-16-2017
14:34
- last edited on
08-20-2020
20:08
by
MatthewFitbit
07-16-2017
14:34
- last edited on
08-20-2020
20:08
by
MatthewFitbit
Unable to see the screen in bright sunlight. Are there any adjusts that can be made to improve visualization?
Moderator Edit: Updated Subject for Clarity
04-08-2019 19:51
04-08-2019 19:51
Right on! But I just don’t see how it can be done, but they should at least try!
05-07-2019 12:04
05-07-2019 12:04
Exactly! The whole reason I bought the device was to use it on walks outdoors. Most disappointing.
07-25-2019 09:22
07-25-2019 09:22
07-25-2019 09:29
07-25-2019 09:29
Why has the thread for Alta HR display brightness been closed!?! This is a real problem. Does Fitbit refuse to acknowledge customer disappointment and dissatisfaction? I will purchase another brand as soon as I can unload the Alta HR. What an annoyance!
07-30-2019 07:48
07-30-2019 07:48
I can’t believe that this issue has been closed. Does Fitbit just expect everyone disappointed with an Alta hr to just go, “oh well. I’ll just buy a new, more expensive tracker” ??
08-01-2019 21:44
08-01-2019 21:44
I need to learn to check things out more thoroughly when first purchased. I could have brought it back to Costco for refund or replacement. I will never purchase another Fitbit product.
02-10-2020 07:11
02-10-2020 07:11
I have the same problem with my Alta HR. It is otherwise working nicely, but unreadable in sunlight, which causes me to wear a separate watch on my other arm as timepiece. Regrettable that the display on the HR is useless in sunlight. Even under a shady tree difficult to read.
05-11-2020 03:20
05-11-2020 03:20
Hi Guys, the only thing i found to do to help a little is change the display to sideways view, so that most of the characters are larger.
03-17-2022 09:42
03-17-2022 09:42
I'm so choked, I can't see my screen at all outside, even when I am under a tree or shield the screen from the sun!!
04-03-2022 07:21
04-03-2022 07:21
I am astounded that Fitbit could release a product, intended primarily for outdoor use and not test the screen display for compatibility in daylight. It is simply not readable or usable in outdoor settings. So disappointed in the product and my purchase. I hardly ever use it anymore wherein a had a previous model to this Alta that I wore everyday and loved it.