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After the time change, my Hourly Activity times are not correct

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‎11-05-2023 08:47

‎11-05-2023 08:47

Help please.

I've not had this issue before.  Since last night's time change, my hourly activity will not display correctly on my app.  I have tried resyncing and changing the start and end times on the app on my iPhone and via the website on my computer, but it reverts back to 2 hours or more earlier than the setting.  

Any ideas?

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7 REPLIES 7

‎11-05-2023 10:21

‎11-05-2023 10:21

Mine is doing the same thing. Probably an issue with Fitbit that they will resolve shortly. 

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‎11-05-2023 11:33

‎11-05-2023 11:33

Mine is doing the same thing.  Very discouraging.  I do hope it gets fixed soon.

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‎11-05-2023 11:35

‎11-05-2023 11:35

Mine is also doing the same thing also…hopefully they fix it soon..

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‎11-05-2023 18:48

‎11-05-2023 18:48

I have this problem. The customer support chat was of no help. They said try again tomorrow.

 

 

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‎11-06-2023 06:51

In response to DuffyCricket

‎11-06-2023 06:51

Thank you for replying.. Mine is fixed now, hopefully yours as well.

Sent from my iPhone
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‎11-06-2023 07:38

‎11-06-2023 07:38

It appears to be fixed now. Have a good day!

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‎11-14-2023 07:40

In response to caktime

‎11-14-2023 07:40

Hi everyone, thank you guys for joining this thread and for leaving your comments about this.

I can see some of you mentioned that the issue got resolved. I'd think this is maybe due to an app update. This seems like it might be the result of an app update. Performing an update is sometimes sufficient to fix issues of this type. In light of this, I'd advise just keeping an eye on your app provider (Google Play or the Apple App Store) for any impending updates.

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