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Alta HR band has broken

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‎09-23-2021 04:32 - last edited on ‎09-23-2021 18:12 by Fitbit Moderator

‎09-23-2021 04:32 - last edited on ‎09-23-2021 18:12 by Fitbit Moderator

How often should I expect my band to break on my Alta HR? My husband has had his replaced once and now mine has broken for the second time.

 

Moderator Edit: Clarified subject

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3 REPLIES 3

‎09-23-2021 10:19

‎09-23-2021 10:19

Hi, @AKennedyinOntar! I haven't used my Alta HR in quite a while, but I didn't run into any issues when I was using it. Certainly some of it is how you use it. I know it's frustrating for bands to break, I've been there. Fingers crossed that this one works for you!

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‎10-09-2021 05:02

‎10-09-2021 05:02

Hi! Yes, those bands are not very sturdy. My bird loves chewing on the silicone bands. I found the best source for bands is eBay. I bought a bunch of them, less than $10 each. Sometimes 2 for $10. I buy the metal magnetic ones, they last forever. I have them in multiple colors, so I can change them to match my outfit. None of those have broken so far.

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‎10-09-2021 08:59

‎10-09-2021 08:59

It’s a design flaw, where the band attaches to the FitBit. The plastic tabs get brittle and break. I have bought replacement bands at Target (online) and most recently on Amazon. Very good prices on Amazon and good quality, too. 

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