help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Alta HR blank display

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-15-2020 18:56 - last edited on ‎12-24-2020 10:52 by Moderator Alum

‎12-15-2020 18:56 - last edited on ‎12-24-2020 10:52 by Moderator Alum

My alta just shows a blank screens even after charging it for half a day!..  When it does show something its only like white lines and sqiggles?  Any advice how to fix this please?

 

 

Moderator Edit: Clarified subject

Best Answer
Labels:
0 Votes
1 REPLY 1

‎12-24-2020 10:52

‎12-24-2020 10:52

Welcome to the Community, @Odar1330.

 

If you are having problems with your tracker not turning on, I recommend restarting the unit by following the steps in the help article: How do I restart my Fitbit device?.

 

Let me know how it goes.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer
0 Votes