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Alta HR, broken strap

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‎02-11-2021 05:30 - last edited on ‎02-18-2021 10:56 by Fitbit Moderator

‎02-11-2021 05:30 - last edited on ‎02-18-2021 10:56 by Fitbit Moderator

Hi, I’ve had my 2nd Fitbit and I’ve loved them. I’m lost without it.  My first one just went dead after a few years. I’ve had this one for 9 months.  It’s called Fitbit alta HR.  I cannot find one here in our city. I’d be happy to purchase a strap if you could just help me out.  Purchased in Gander NL.Canada.  I live in Corner Brook NL a2h5w6. 15Bayview Heights.....hope you can help PLEASE ! 

 

 

Moderator edit: subject for clarity/label

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‎02-11-2021 08:09

‎02-11-2021 08:09

9 months old should still be under warranty.  Or probably quicker, you can look on Amazon.  They have wide variety third-party band for all Fitbits at reasonable prices.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

View best answer in original post

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4 REPLIES 4

‎02-11-2021 08:09

‎02-11-2021 08:09

9 months old should still be under warranty.  Or probably quicker, you can look on Amazon.  They have wide variety third-party band for all Fitbits at reasonable prices.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎02-11-2021 08:44

In response to JohnnyRow

‎02-11-2021 08:44

Is it possible for you to send me a strap COD ?

Sent from my iPad
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‎02-11-2021 10:00

‎02-11-2021 10:00

Hi @3975661  this is the community forum, not the sales division of Fitbit. @JohnnyRow gave you a great suggestion. No one here is going to send you anything COD. Sorry.

Stepping in the U.S.A. since September 2013. Android 14

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‎02-11-2021 10:12

In response to Odyssey13

‎02-11-2021 10:12

Thank you for your response

Sent from my iPad
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