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Alta HR display corrupted

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‎08-12-2020 16:32 - last edited on ‎01-26-2021 13:56 by Moderator Alum

‎08-12-2020 16:32 - last edited on ‎01-26-2021 13:56 by Moderator Alum

Alta HR keeps dying. Reset and get a mirrored display or a load of gobbledygook, like lots of dots across screen or half battery icon. Is it on its way out?

 

 

Moderator Edit: Clarified subject

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‎01-26-2021 13:57 - last edited on ‎08-26-2024 07:19 by Fitbit Moderator

‎01-26-2021 13:57 - last edited on ‎08-26-2024 07:19 by Fitbit Moderator

Welcome to the Community, @Onlyonemotty.

Thanks for troubleshooting this display issue. Upon checking with our support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance.

In the meantime, let me know if you need anything else.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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