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Alta HR display not turning on

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‎11-24-2020 15:39 - last edited on ‎01-04-2021 17:30 by Fitbit Moderator

‎11-24-2020 15:39 - last edited on ‎01-04-2021 17:30 by Fitbit Moderator

My Fitbit on app synced but says it’s “looking”. My display won’t turn on when I put on wrist but am able to see when it’s charging

 

Moderator Edit: Clarified subject

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‎01-04-2021 17:31

‎01-04-2021 17:31

Hi @Tfonta welcome to the Forums.

If the issue persists, please restart your Alta HR by following the steps in this link How do I restart my Fitbit device?

Let me know how it goes.

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