Alta HR does not register exercise regularly

[jwlarkins59]

My Alta HR doesn’t record all of my exercise sessions. I mainly walk outside or on a treadmill. The recordings are very random. Have walked three days this week and only one was picked up on my log. Recorded only one last week. This has been happening for about 2 months. It is 2 years old and seems to work fine otherwise. 

[catlid]

Same happening to me. Very temperamental recording ....

[Rich_Laue]

There should not be a problem with walking outside. How ever your Alta HE is not suppose to be able to track a treadmill walk. 

[jwlarkins59]

I do not have the Inspire, I have the Alta HR. And until about a month ago my Alta HR always recorded treadmill walking. I have had it over two years and just now having this issue   

[Rich_Laue]

Sorry I guess I got misdirected. Your Alta HR does not have the option to auto detect a treadmill run or walk. No Fitbit model has this option. 

It may be possible, but not expected, for the treadmill to show up as a walk. 

Here is a list, from the settings, of the auto recognizable exercises. 

 

[MsBr3nda]

I think you are incorrect.  Whether you walk inside (treadmill), outside, climb stairs, walk in place, the fitbit logs steps and therefore can detect a walk, especially if your heart rate increases while you engage in the activity. I've never had a problem with any fitbit I've ever had, not detecting any kind of walk that I do - inside or outside

[jwlarkins59]

I agree with you. My Fitbit always registered treadmill walking until just a couple months ago. I just wish I knew the fix for this problem.

Sent from my iPhone

[MsBr3nda]

I hear you. I contacted Fitbit on this, and all they could tell me is I need a new fitbit!  But everything else works fine. 

[jwlarkins59]

That’s a good reply for them to give because it be benefits them lol. But there’s no reason that one thing stops working and everything is fine. Doesn’t sound like I will get a solution if that’s the response you got. Thanks for sharing.

Sent from my iPhone

[Rich_Laue]

The screen shot I posted above, is the same setting screen you can get to in your Fitbit app. This is the list of exercises that Fitbit has programmed to auto detect. 

There is no way that a walk in the treadmill will ever be recorded a a treadmill activity. It may have been detected as a walk, but most users say no it does not.