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Alta HR not charging

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‎10-07-2020 07:19 - last edited on ‎01-07-2021 16:56 by Fitbit Moderator

‎10-07-2020 07:19 - last edited on ‎01-07-2021 16:56 by Fitbit Moderator

There is no display nor its getting charged.

 

Moderator Edit: Clarified subject

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‎01-07-2021 16:56

‎01-07-2021 16:56

Hi @Jgunri, welcome to the Community Forums!

 

Thanks for the details provided about this situation with your Alta HR. Our Support team informed me that you are already in contact with them about this. I suggest to continue handling this situation with them to avoid confusions.

 

Have a nice day!

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