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Alta HR screen blank

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‎05-18-2020 17:44 - last edited on ‎01-20-2021 13:55 by Moderator Alum

‎05-18-2020 17:44 - last edited on ‎01-20-2021 13:55 by Moderator Alum

My Fitbit plugs into the charging cable, makes a buzzing noise but doesn't display anything. It can synch to my Android phone with no problems. If I have to replace it, are there any specials discounts or available? Thanks in advance .

 

 

Moderator Edit: Clarified subject

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‎01-20-2021 13:57

‎01-20-2021 13:57

Welcome to the Community, @Jolies75.

 

I would like to know if you keep having problems with your tracker's display? If so, I recommend restarting the unit by following the steps in the article: How do I restart my Fitbit device?.

 

Now about your warranty inquiry, you can check our warranty policy here.

 

Let me know the outcome. 

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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