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Alta HR screen too dim

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‎06-12-2022 17:58 - last edited on ‎06-14-2022 07:16 by Fitbit Moderator

‎06-12-2022 17:58 - last edited on ‎06-14-2022 07:16 by Fitbit Moderator

I can hardly see the time. Screen is so dim. It's fully charged. What can I do? Getting worse!

 

Moderator Edit: Clarified subject

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‎06-12-2022 21:13

‎06-12-2022 21:13

Hi @Bshelly  over time, the Alta HR screen does get more dim. Mine did the same thing and it was past warranty, so I got the Luxe. If you're still under warranty, you should get with support about any options that may be available. Just so you know, the Luxe has a much brighter screen, even in direct sunlight.

Stepping in the U.S.A. since September 2013. Android 14

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