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Alta HR setup issues

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‎10-18-2020 17:19 - last edited on ‎01-11-2021 10:10 by Moderator Alum

‎10-18-2020 17:19 - last edited on ‎01-11-2021 10:10 by Moderator Alum

Is anyone else having issues. I have tried everything fitbit support asked, plus that which i found online. nothing. Now that I have forgotten it in the program i cannot even get it back. I'm getting irritated.

 

 

Moderator Edit: Clarified subject

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‎01-11-2021 10:10 - last edited on ‎04-09-2025 08:38 by Fitbit Moderator

‎01-11-2021 10:10 - last edited on ‎04-09-2025 08:38 by Fitbit Moderator

It's great to see you around, @Huston500.

I understand how are you feeling and appreciate all the efforts in trying to fix this setup issue. Upon checking with our support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance.

In the meantime, let me know if you need anything else.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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