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Alta HR stopped receiving notifications

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‎02-09-2020 11:31 - last edited on ‎08-20-2020 19:45 by Fitbit Moderator

‎02-09-2020 11:31 - last edited on ‎08-20-2020 19:45 by Fitbit Moderator

My Alta HR just stopped showing msgs and calls on the screen. I have gone to settings and made sure everything was checked to allow and or was on. I have reset my Fitbit. I have deleted it from my Bluetooth and Fitbit account. I have set it up as a new device and added it back to my Bluetooth. My app is updated. My iPhone is updated to the current version. Please help.

 

 

Moderator edit: subject for clarity

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‎02-09-2020 17:40

‎02-09-2020 17:40

Well, it's going to be hard for you to see the response to this post as you deleted your Fitbit account. You should post this in the iOS forum area, when and if you get another account. Sorry you didn't hang around and read the forums.

Stepping in the U.S.A. since September 2013. Android 14

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