01-31-2020
07:36
- last edited on
08-20-2020
19:45
by
MatthewFitbit
01-31-2020
07:36
- last edited on
08-20-2020
19:45
by
MatthewFitbit
When I sync I get the spinner for an extended period of time, then it seems to complete but the sync has not updated the stats, have not been able to sync since Wednesday 29th. Anyone else having issues?
02-01-2020 07:02 - edited 02-01-2020 15:41
02-01-2020 07:02 - edited 02-01-2020 15:41
02-01-2020 09:47
02-01-2020 09:47
Same her not been working since Wednesday.
02-01-2020 11:12
02-01-2020 11:12
Mine not synced since Wednesday either
02-01-2020 14:19
02-01-2020 14:19
I have had to manually sync for the past week, and it is no longer tracking sleep cycles despite continuous good heart rate reading and standard sleep data.
02-01-2020 14:26
02-01-2020 14:26
02-03-2020 16:40
02-03-2020 16:40
Mine started Thursday after charging it. It had already been sporadic tracking my heartrate prior to that. Followed all steps to reset, restart phone, turn bluetooth on and off, and even deleting and adding my device as new. Once I did that today, it did sync my steps since Thursday, but nothing else, and will not sync at all now, not even steps, even with force syncing.