03-21-2021 14:34
03-21-2021 14:34
Ive had my tracker for a while now, but still under a year. It was working fine yesterday, but it was on low battery. It shut off after I got home from work, I assumed it was dead, or it probably was. I set it to charge last night and I went to put it on this morning and it’s not turning on. I thought my plug was busted so tried one I knew worked fine and left it while I went to work. Just gone back to it and it’s still not turning on. Cleaned all the contacts and the charger prongs. Never had a problem until now and I’m not sure what to do now. Any advice is greatly appreciated.
03-25-2021 06:04
03-25-2021 06:04
Hi @Crimson_sunrise Try restarting it several times. If that doesn't help then it has died. If it is under a year old then it may still be covered by warranty so contact Customer Support and see if they can help.
Helen | Western Australia
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