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Alta HR won't charge

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‎12-22-2022 02:00 - last edited on ‎12-26-2022 16:54 by Fitbit Moderator

‎12-22-2022 02:00 - last edited on ‎12-26-2022 16:54 by Fitbit Moderator

It seems like the battery of Alta HR has 3~5years lifespan. And I wonder if I can change the battery of Alta HR or not?? Because most answers about Dying Alta HR are getting new device.

So...it means once the battery dies, I cannot get the new battery? but I need to get new one?

When I think about a mobile battery(iPhone or iPad...etc.), when the battery dies, I can change the battery. So I am curious that Fitbit products allow to change the battery or not?

Thanks!!

 

Moderator Edit: Clarified subject

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‎12-22-2022 02:23

‎12-22-2022 02:23

Hi @Lucy4499 Unfortunately small devices like Fitbits do not usually have replaceable batteries. So once your battery dies on a fitbit then you need to buy a new tracker.

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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2 REPLIES 2

‎12-22-2022 02:23

‎12-22-2022 02:23

Hi @Lucy4499 Unfortunately small devices like Fitbits do not usually have replaceable batteries. So once your battery dies on a fitbit then you need to buy a new tracker.

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer

‎12-22-2022 03:17

In response to NellyG

‎12-22-2022 03:17

Thank YOU NellyG for your answer. It helps me out~ I was about to goolge for the replaceable battery of Alta HR. So you save my time lots...Thank YOU !!!!

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