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Alta HR won't sync

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‎11-17-2020 03:17 - last edited on ‎12-25-2020 06:22 by Moderator Alum

‎11-17-2020 03:17 - last edited on ‎12-25-2020 06:22 by Moderator Alum

Isn't it stupid that my fitbit alta hr has stopped syncing with my Google pixel 3a after the recent update? Didn't Google acquire Fitbit a few months ago. And then suddenly the products do not sync. Atleast continue support for products already in use. This disheartens me totally and makes me shift to a different brand

 

 

Moderator Edit: Clarified subject

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‎12-25-2020 06:24

‎12-25-2020 06:24

It's great to welcome you, @kjadhav.

 

I understand how are you feeling. If you are having problems connecting your tracker with your phone, I recommend taking a look at the help article: Why won't my Fitbit device sync? and follow the instructions provided there.

 

Let me know the outcome. 

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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