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Alta active minutes and exercise issues

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‎06-27-2020 07:26 - last edited on ‎02-08-2021 06:15 by Moderator Alum

‎06-27-2020 07:26 - last edited on ‎02-08-2021 06:15 by Moderator Alum

I recently started using the Fitbit Alta to track exercise. I done a series of YouTube workout videos for 40 minutes but my Fitbit still says I have 0 active minutes and didn't automatically log the exercise. Looking through forums I've tried restarting it but that hasn't worked yet.

 

 

Moderator Edit: Clarified subject

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‎02-08-2021 06:18

‎02-08-2021 06:18

Welcome to the Community, @alannahmcphee.

 

Thanks for troubleshooting this exercise issue. Level of intensity helps to determine the number of active minutes you earn for an activity. Were you constant in those 40 minutes? Also, SmartTrack recognizes an exercise that lasts at least 15 minutes. If your activities aren't recognized, lower the auto-exercise recognition setting to 10 minutes.

 

I hope to hear from you soon and let me know how the troubleshoot goes. 

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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