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Alta did not track my exercise

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‎07-03-2022 15:43 - last edited on ‎07-25-2023 06:10 by Fitbit Moderator

‎07-03-2022 15:43 - last edited on ‎07-25-2023 06:10 by Fitbit Moderator

I did an 80 mins walk the other day but it did not count as 'exercise', it registered on my Fitbit and on app on phone. Any ideas why it didn't register? Thank you

Moderator Edit: Clarified subject

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4 REPLIES 4

‎07-03-2022 16:00

‎07-03-2022 16:00

I don't understand.  It registered on your fitbit and on your phone app. Where else do you want it to register?

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎07-03-2022 16:09

In response to JohnnyRow

‎07-03-2022 16:09

Thanks for reply. It did not register in 'Track your exercise' as part of
my 5 days.
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‎07-03-2022 16:37 - edited ‎07-03-2022 16:38

In response to Twinklegirl

‎07-03-2022 16:37 - edited ‎07-03-2022 16:38

So what do you mean by 'it registered on your fitbit app'?

I guess you mean the steps added to daily total, us that it?

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎07-25-2022 14:33

In response to JohnnyRow

‎07-25-2022 14:33

Today I did 160 minutes of outdoor cycling and my Fitbit logged only 27 minutes. What gives? It worked fine on Sat. July 23rd.

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