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Alta display not turning on

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‎03-05-2020 23:48 - last edited on ‎08-20-2020 17:50 by Fitbit Moderator

‎03-05-2020 23:48 - last edited on ‎08-20-2020 17:50 by Fitbit Moderator

My Fitbit Alta will not display anything on.  I have fully charged it and restarted it numerous times. It only stays on for a little while and then nothing,  Can someone help me please

 

Moderator edit: Subject for clarity 

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‎03-06-2020 17:08

‎03-06-2020 17:08

Hi @Shaz1234, welcome to the Community Forums!

 

Thanks for your post and for troubleshooting your device prior to posting. I'd like to share with you that our Support team informed me that they're already provided you assistance to resolve this situation. That said, I recommend you to contact them back if you require further assistance or if you have any additional questions about the outcome of your case.

 

I'll be here if you need anything else.

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