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Alta not receiving notifications

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‎04-20-2020 14:01 - last edited on ‎01-20-2021 13:47 by Moderator Alum

‎04-20-2020 14:01 - last edited on ‎01-20-2021 13:47 by Moderator Alum

My Fitbit Alta hasn’t been receiving text message or calls for quite some time now. I think a while back it was because of the iOS update. Does anyone know if that issue was fixed or any fixes I can try? Thanks! 

 

 

Moderator Edit: Clarified subject

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‎01-20-2021 13:48

‎01-20-2021 13:48

Welcome to the Community, @Eliza.um.

 

Upon checking with our support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance.

 

In the meantime, let me know if you need anything else. 

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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