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Alta sync barely works

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‎09-21-2020 06:36

‎09-21-2020 06:36

Here’s what I have to do now to sync my Alta:

 

Kill the Fitbit (iPhone) app, turn off Bluetooth completely in Settings, start up the Fitbit app, see the notification that you have to enable Bluetooth and tap on the link to switch to Settings, enable Bluetooth, then switch back to the app. I have to do this EVERY TIME I want to sync my Alta.

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‎01-10-2021 17:10

‎01-10-2021 17:10

Hi @GunboatDiplomat, welcome to the Fitbit Community, it's great to have you on board!

 

Thanks for the troubleshooting performed before reaching out. If this situation with your Alta persists you can find useful information in this link Why won't my Fitbit device sync?

 

Let me know how it goes.

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