09-22-2020
03:55
- last edited on
01-10-2021
15:57
by
AnaFitbit
01-10-2021 15:59
01-10-2021 15:59
Hi @Nan52, welcome to the Community Forums!
Thanks for the shared details. If this situation with your Alta persists and if you haven’t tried it yet, you can restart your device by following the steps in this link How do I restart my Fitbit device?
Let me know how it goes.