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Alta won't sync

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‎08-30-2020 08:00 - last edited on ‎01-26-2021 13:50 by Moderator Alum

‎08-30-2020 08:00 - last edited on ‎01-26-2021 13:50 by Moderator Alum

My Alta has stopped syncing automatically. To get it to sync, I have to do it manually. Any suggestions?

 

 

Moderator Edit: Clarified subject

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‎01-26-2021 13:52 - last edited on ‎08-26-2024 07:19 by Fitbit Moderator

‎01-26-2021 13:52 - last edited on ‎08-26-2024 07:19 by Fitbit Moderator

It's great to see you around, @Pfic2014.

Thanks for manually syncing your tracker. If you are having problems with this process, I recommend taking a look at the help article: Why won't my Fitbit device sync? and follow the instructions provided there.

Let me know the outcome.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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