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App not syncing to Alta HR

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‎05-05-2020 23:53 - last edited on ‎08-20-2020 19:19 by Fitbit Moderator

‎05-05-2020 23:53 - last edited on ‎08-20-2020 19:19 by Fitbit Moderator

Anyone else having problems with the app syncing? Its saying it’s no longer compatible and won’t sync. When I try to update the app as it suggests, there’s no update available. 

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‎05-06-2020 18:05

‎05-06-2020 18:05

What device is the Fitbit app on @JoJoMT1970 

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