01-06-2018
09:09
- last edited on
08-20-2020
18:17
by
MatthewFitbit
01-06-2018
09:09
- last edited on
08-20-2020
18:17
by
MatthewFitbit
My alta battery died and I didn't charge it for a few days and now the date and time displayed on my Fitbit are incorrect. I have synced it with the app and it still does not change, any solutions?
01-06-2018 10:05
01-06-2018 10:05
Try a restart. Do it at least 3 times.
Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1
On the computer: Go to the Dashboard and click on the gear and choose settings from the drop down. Scroll down to time zone Change it to s different one. Sync it. Go back in and change it to the correct one and sync again
Phone: Click on account upper top right looks like an envelope. Scroll down to advanced settings and do the same as above
Wendy | CA | Moto G6 Android
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09-09-2019 04:14
09-09-2019 04:14
This doesn't work. Please help
06-30-2020 20:55
06-30-2020 20:55
The best and easiest way was to change the clock face. It resets the time! I was able to fix the problem without resetting any thing!!!WOOT WOOT
10-28-2020 21:18
10-28-2020 21:18
This worked for my charge 3(setting a new clock face). I had to also restart it in order for it to sync. Thanks so much!
12-23-2020 09:33
12-23-2020 09:33
This worked! Thank you!